Josh Hadley is the Founder and CEO of an eight-figure e-commerce business called Hadley Designs. Hadley Designs is an online graphic design boutique where customers can choose, design, download, and print home decor and invitations. Josh is also an e-commerce business consultant and the host of the eComm Breakthrough Podcast, which is dedicated to helping brands exceed eight-figure profits.

Before starting Hadley Designs and eComm Breakthrough, Josh graduated with an MBA from the Lassonde New Venture Development program at the University of Utah. Josh then took his talents to Dallas, where he honed his business, marketing, and project management skills as an executive for American Airlines.

Here’s a glimpse of what you’ll learn:

• Josh Hadley’s seven tips for hiring effective team members
• What does success look like to Josh?
• How to define a job role
• Multiple steps to measure the success of a team member
• Josh’s top three go-to job advertising websites
• The best methods to weed out potential job candidates
• Is it fair to give potential candidates a non-paying test project?
• Josh breaks down his interview process

In this episode…

In our second Thought Leadership episode, Josh Hadley discussed the five biggest mistakes he hopes entrepreneurs avoid. Josh also touched upon understanding the right time to hire and what roles need to be filled.

Now, Josh shares one of the main concerns he hears from other business owners, which is hiring reliable talent. If you’re someone in a leadership role who’s responsible for recruiting, you’ll want to listen as Josh offers his seven-step hiring process.

In this episode of Josh Hadley’s eComm Breakthrough Podcast, Chad Franzen of Rise25 once again flips the script and interviews Josh in part three of their Thought Leadership discussion. Together, these well-versed B2B podcasters discuss effective strategies to hire high-performing talent, including Josh’s recommended job advertising websites, his methodology for assessing potential candidates, his interviewing process, and more.

Resources mentioned in this episode:

• Josh Hadley on LinkedIn
• eComm Breakthrough Consulting
• eComm Breakthrough Podcast
• Hadley Designs
• Hadley Designs on Amazon
• Email Josh: Josh@eCommBreakthrough.com
• Rise25
• Chad Franzen on LinkedIn
• Upwork
• Indeed
• OnlineJobs.ph
• Criteria Corp

Sponsor for this episode…

This episode is brought to you by Ecomm Breakthrough Consulting where I help seven figure ecommerce owners grow to eight figures. Of course…

Listen, Chad Franzen

I started Hadley Designs in 2015 and grew it to an eight-figure brand in seven years.

I made mistakes along the way that made the path to eight figures longer. At times I doubted whether our business could even survive and become a real brand. I wish I would have had a guide to help me grow faster and avoid the stumbling blocks.

If you’ve hit a plateau and want to know the next steps to take your business to the next level, then go to www.EcommBreakthrough.com (that’s Ecomm with two M’s) to learn more.

As a special bonus to my podcast listeners, this month I’m giving away one $10,000 comprehensive business strategy audit session at no cost. Email me at josh@ecommbreakthrough.com with the subject line “Strategy Audit” and tell me why your business should win the free audit for the chance to win and don’t worry, if you don’t win the free strategy audit this month, you’ll automatically be entered for future months.

Episode Transcript

Intro 0:04

Welcome to the eComm Breakthrough Podcast. Are you ready to unlock the full potential and growth in your business? You’ve already crossed seven figures in sales, but the challenge is knowing how to take your business to the next level. Join Josh Hadley, an eight-figure e-comm business owner and investor, as he interviews highly successful business owners get ready because you’re going to learn specific actions you can take today to help your business reach its full potential and leave a lasting impact on the world.

Josh Hadley 0:37

Hi, this is Josh Hadley, host of the eComm Breakthrough Podcast where I interview the top business leaders in e-commerce. This episode is brought to you by eComm Breakthrough Consulting, where I help seven-figure companies grow to eight figures and beyond. You know, I started Hadley Designs back in 2015, and grew it to an eight-figure brand in seven years, I made a lot of mistakes along the way, that made the path to getting to eight figures a lot longer. At times, I actually doubted whether I had an actual real brand that could survive and doubted my own abilities to lead a company like that, I wish I would have had a guide to help me grow faster and avoid a lot of those stumbling blocks. If you’ve hit a plateau and you want to know the next steps to help take your business to the next level. Then go to eCommBreakthrough.com. That’s eComm with two M’s to learn more. And as a special bonus to my podcast listeners. This month I’m giving away one $10,000 comprehensive business strategy audit session at no cost. So email me at Josh@eCommBreakthrough.com with the subject line “Strategy Audit,” and tell me why your business should win the free audit for the chance to win. And don’t worry if you don’t win the free audit session this month, because you’re going to be entered for future months to come. So today, I’m excited to introduce to you Chad Franzen. He is here with Rise25, who has done hundreds of interviews with successful entrepreneurs and CEOs. We have flipped the script and he will be interviewing me today. Chad, welcome to the podcast.

Chad Franzen 2:13

Hey, Josh, thanks so much. It’s great to be here. I look forward to talking to you today. The last time we spoke we spoke about kind of some of the difficulties you had getting going with various things. And one of those things was hiring people and kind of hiring them into ambiguous roles. Now I know the thing, the time period you talked about was a few years ago, you’ve certainly drilled that down. And we’d like to talk about maybe your hiring process this time, from what I understand for most entrepreneurs, especially when they first get started. Hiring can be a challenge or something that’s pretty tricky. Is that what you found?

Josh Hadley 2:44

Yeah, you know, I’ve joined multiple mastermind groups. And it doesn’t matter what industry people are in, I hear the same problems arise time and time again, it’s how do I find really good people? And how do I assess whether this, these candidates are actually going to be a players for my team. And so in kind of a lot of, you know, talks with these other entrepreneurs in these mastermind groups, along with a lot of testing, failing on my part, I’ve been able to, I would argue, is a more streamlined and very efficient process to identify a players and bring them on to your team. You know, I’ve I’ve hired a lot of people, we’ve let go of a lot of people. And through that process, we’ve really, really refined the process to hiring really successful candidates. And I’ve boiled it down to kind of a seven step process, which I’m excited to share with you.

Chad Franzen 3:41

Yeah, very good. We’re looking forward to hearing it. Why don’t you go through the seven steps, just kind of a broad view of the seven steps, and then we’ll dive into each one individually.

Josh Hadley 3:50

Awesome. All right. So there’s seven main steps to hiring a effective a team player for your business. Number one is you’ve got to define the role and what success looks like. Number two, you’ve got to set KPIs and identify what the day to day responsibilities and tasks are going to be. Number three, you’ve got to list the job and on multiple websites and promote it on multiple websites. Step number four is once you start receiving applicants, you need to have those applicants take assessments. Step number five, you need to give those applicants that pass your assessments, test projects to complete. And step number six, those people that pass your test projects that you give them, you need to actually do interviews with them. Okay? And during these interviews, you’ll be looking for a pattern of success in their career. We’ll dive into all of these in more detail. But step number seven is to extend the offer in correlation with having them sign a role profile document so that everybody is on the same page in terms of what the expectations are, so that when they start they

They understand that this is a probationary time they’ve got to earn the job. So those are my those are my seven steps to effectively hiring a players.

Chad Franzen 5:09

Okay. I’ll look forward to diving into them here. The first one define the role and what success looks like, kind of break down, break that down for me a little bit more, if you could.

[continue to page 2]